• Satisfaction Guarantee
  We stand by our handcrafted quality—if your order isn't perfect, we'll make it right.
  

• Returns/Refunds Eligibility
  Return unused items within 14 days of receipt.
  Email us at hello@drifthousestudio.com to receive returns instructions.

• Return Process
  - Pack item securely.
  - Clearly include the returns form.
  - Ship via tracked postage (customer pays return cost, unless faulty/damaged).
  - Once received—refund issued to original payment method within 5 business days (less return shipping).
  

• Faulty or Damaged Goods
  Please contact us within 7 days with photos; we'll arrange a replacement or refund—including return shipping cost.
  
  
• Exchanges & Gift Orders
  Exchanges possible if in stock; gift refunds treated same as regular refunds.